Whenever You Need.
We are here for you.
Our team is committed on answering any questions that arise in the daily use of our services.
Remote Support, Focused on Your Success.
Discover the benefits of Specialized Support.
Confidence
Submit proposals with confidence. Have step-by-step monitoring by experts, whenever you need it.
Productivity
Clarify your concerns faster with personalized support. Let’s get straight to the point.
Efficiency
We provide support by phone, email and remote access.
Convenience
Specialized Support is available for unlimited calls on weekdays from 9am to 7pm.
All the help you need
Combine our expertise with your know-how. Our Specialized Support was created to help you work on VORTAL and SaphetyGov’s platforms.
Dedicated Support Line
Make sure your proposals are successfully submitted with the help of our experts.
Assistance channels
Choose which channel is more convenient for you: phone, email, or remote access.
Training
When purchasing an advanced service for suppliers, you will be entitled to an introduction platform webinar given by Vortal specialists.
Specialized Support is included in the Fast, Radar, Fast Pro and Radar Pro services. It cannot be purchased individually.
